Building an efficient and productive credit team

Learning Objectives:

  • To understand the role of the credit function within a business
  • To identify the major components of the credit function
  • To establish the necessary skills and resources required to manage the credit       
    function effectively and efficiently
  • To understand how to set up and build a team –the expected Group Dynamics
  • To learn the art of delegation for effective implementation
  • To gain and sustain motivation within the credit team
  • To work on positive attitudes of the members of the credit team
  • To develop listening skills and determine what are the barriers to effective listening
  • To improve the verbal and the non-verbal communication within the credit team
  • To develop the necessary negotiation skills much needed by the credit team
  • To develop and maintain good relationship with all the stakeholders

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