Building an efficient and productive credit team
Learning Objectives:
- To understand the role of the credit function within a business
- To identify the major components of the credit function
- To establish the necessary skills and resources required to manage the credit
function effectively and efficiently - To understand how to set up and build a team –the expected Group Dynamics
- To learn the art of delegation for effective implementation
- To gain and sustain motivation within the credit team
- To work on positive attitudes of the members of the credit team
- To develop listening skills and determine what are the barriers to effective listening
- To improve the verbal and the non-verbal communication within the credit team
- To develop the necessary negotiation skills much needed by the credit team
- To develop and maintain good relationship with all the stakeholders