To understand the role of the credit function within a business
To identify the major components of the credit function
To establish the necessary skills and resources required to manage the credit
function effectively and efficiently
To understand how to set up and build a team –the expected Group Dynamics
To learn the art of delegation for effective implementation
To gain and sustain motivation within the credit team
To work on positive attitudes of the members of the credit team
To develop listening skills and determine what are the barriers to effective listening
To improve the verbal and the non-verbal communication within the credit team
To develop the necessary negotiation skills much needed by the credit team
To develop and maintain good relationship with all the stakeholders