Our credit management training programmes provide the following benefits to the trainees:           

• Being customer-focused by understanding and giving value to customers’ needs and behaviour when credit is granted;
• Enhancing customer service through credit, thus building loyalty and long-term customer relationship;
• Sustaining customer retention and attracting new customers by way of referral business;
• Changing and maintaining the credit function into a profit centre rather than a cost centre;
• Improving the internal relationship between the credit department and other business functions, especially the sales    team;
• Simplifying marketing and sales processes by helping sales staff close more profitable business deals and sales;
• Minimising credit risk due to better customer and market knowledge;
• Being more efficient in taking credit decisions which will be supported by the sales team;
• Increasing ‘profitable’ revenues, which would have a positive effect on the cash flow and long-term profitability of the  business;
• Turning credit risk into credit rewards;
• Managing the credit department effectively and efficiently.

       For further details, kindly  contact us